I've used Sean before for 2 big items and it didn't go as smoothly but it wasn't his fault. When I was inquiring about a new JDM part he replied right away that he will look into it but I never heard from him again. I sent a follow up email a few weeks later and it went unanswered. So I went elsewhere and now Maxime is handling my order.
Not sure if he is actually ignoring some of us....he deals with alot of people and maybe he is just losing track of his emails.
Call him maybe? Phat has is number on speed dial I think.